Terms & Refunds

Terms and Conditions

The kartestika.lv team will do everything possible to make your gift an unforgettable experience for yourself or your friend.  By purchasing you agree to our T&C which allows us to use images of cards that you have created in our social media posts, website as visuals, or marketing activities as examples. All images, badges and flags are used for illustrative purposes only. Kartestika is not licenced by nor affiliated with EA Sports, or any major footballing league. Please make sure you have permission to use any image you upload before ordering.

Privacy Policy

We hold the privacy of your personal information in the highest regard. If a result of our error or damage, we will repay the customer for the incurred losses. Any personal information that we collect and store, strictly follows the Kartestika Privacy Policy.

We will never keep your personal information for any purpose for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the executing the product production and delivery process. All Kartestika customers reserve the right to ask us not to process your personal data for marketing purposes. We will not send you any promotional offers without your permission, and we do not disclose your information to any third persons.

Returns Policy

We do our best to ensure all of ourcustomers enjoy a happy shopping experience with kartestika.lv.

All of our sales are final, and no refunds can be processed due to all of our cards being personalised and printed on demand specifically for the customer. If, for some reason, the shipment from us does not get delivered to you after 15 working days from shipping day we will look into this and consider the parcel as lost. If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. Please contact kartestika@gmail.com before returning the item, to specify the process of refunding or returning the item.

Any other unanswered questions? Please, contact us at info@kartestika.com